Effective Date: 4 July 2025

 

At Yes Life Events, your privacy is important to us. This policy explains how we collect, use and protect your personal information when you interact with us, including when registering for our staycation events.

 

By booking with us or using our services, you agree to the practices described in this privacy policy.

 

 

1. Information We Collect

 

We may collect the following information:

•Full name

•Contact details (email address and WhatsApp/mobile number)

•Date of birth (to confirm age eligibility)

•Room preferences, accessibility needs and dietary requirements

•Emergency contact details (optional)

•Payment confirmation details (processed securely through Stripe – we do not store card numbers)

•Social media handles (optional, for updates or tagging)

 

 

2. Why We Collect Your Data

 

We use your information to:

•Manage event bookings and allocate rooms

•Send booking confirmations, event updates and travel information

•Ensure dietary, medical or accessibility needs are met

•Provide customer support and respond to enquiries

•Process payments securely via Stripe

•Contact you or your emergency contact if needed

•Share information about future events (only if you opt in)

 

Legal basis under UK GDPR:

Contract fulfilment, legitimate interest and (where applicable) your consent.

 

 

3. Data Sharing and Third Parties

 

We do not sell, rent or share your data with third parties for marketing purposes.

 

We may share limited information only with trusted service providers who help us deliver your booking:

•Stripe – Payment processing

•Google Workspace – Secure storage of registration information

•WhatsApp and email providers – Event communication and updates

 

These providers are GDPR-compliant and only use your data as instructed by us.

 

 

4. How We Protect Your Data

 

We safeguard your information through:

•Encrypted systems and secure storage

•Restricted access to authorised Yes Life Events organisers only

•Regular reviews of our data protection processes and compliance measures

 

 

5. Data Retention

 

We retain your information only as long as necessary to fulfil the purposes described above.

 

Typically, this is up to 12 months after the event, unless a longer period is required for legal or administrative reasons.

 

 

6. Photos and Media

 

We may take photos or videos during events for use on our website, social media pages and promotional materials.

 

If you prefer not to appear in photos or videos, please inform us during check-in and we will ensure your preference is respected.

 

 

7. Your Rights Under UK GDPR

 

You have the right to:

•Access your personal data

•Correct inaccurate or incomplete information

•Request deletion of your data

•Withdraw consent at any time (where applicable)

•Object to certain uses of your information

•Lodge a complaint with the Information Commissioner’s Office (ICO)

 

8. Contact Us

 

If you have questions, requests or concerns about this privacy policy or how your data is handled, please contact us:

 

Email: info@yeslifeevents.com

WhatsApp: +44 7368 235110